General terms and conditions of sales

1. Applicability: The signing of the quotation by the customer implies the customer’s express and unreserved acceptance of these termsand conditions, standing any stipulations to the contrary contained in any document or correspondence from the customer, unless expressly accepted in writing by BRUSSELS BY FOOT or one of its authorized representatives.
2. Ordering: This quotation constitutes the entire agreement between the parties with respect to the subject matter described and supersedes any prior agreement, correspondence or writing. No document, agreement, statement or clause shall create any binding obligation on Brussels By Foot unless it is the subject of a specific amendment or agreement signed by the Customer and Brussels By Foot or one of its authorized representatives.
3. Prices: Brussels By Foot shall be bound only by the prices set out in the quote. Prices shall not be final until the day the quotation is signed by the Client.
4. Time of Performance: Delivery or performance times stipulated in the quotation, if any, shall be maintained to the extent possible, but shall not constitute an essential term of the agreement between the parties. Delay in delivery or performance shall not be grounds for rescission of the contract, claim for damages or assert any other claim by the Customer, unless otherwise expressly agreed to in writing by Brussels By Foot.
5. Invoicing – Payment – Late Payment: Invoices will be issued electronically. If the Customer does not wish to receive the invoice electronically, the Customer is requested to notify Brussels By Foot as soon as possible. Brussels By Foot reserves the right to refuse to send invoices by mail if, in its opinion, the reasons given by the Customer for refusing to send invoices electronically are not justified. Invoices issued by Brussels By Foot are payable 30 days after the event the latest at the registered office of Brussels By Foot to the bank account opened in its name at the CBC bank under the number: BE24 7320 7153 6238. In the event of late payment, Brussels By Foot reserves the right to suspend its services and to resume them as soon as payment is made. In the event of non-payment on the due date, invoices shall automatically and without notice bear interest at the rate of 8.5% per year. In addition, they will be increased by right and without notice of default by 10% as a lump-sum compensation. The indemnity will never be less than 40,00 €. (cf. law 2 August 2002 concerning the fight against late payment in commercial transactions modified by the law of 22 November 2013). The failure or delay in payment of all or part of an invoice will also automatically and without formal notice,
the payment of all other invoices that are due. Brussels By Foot reserves the right to refuse any subsequent order or to make acceptance of the order contingent upon the provision of adequate security.
5 bis. Method of payment: The payment of the invoice must be made by bank transfer to the account of Brussels By Foot SRL. On request, payment may be made in cash or via a secure link on the Brussels By Foot website. In the latter case, a surcharge of 5% of the total amount will be charged to cover the costs and commissions of the transaction systems.
6. Modification or cancellation of the order: By signing the quotation, the customer places a definitive and irrevocable order. No order may be cancelled or modified without the prior written consent of Brussels By Foot and subject to compensation of all resulting costs by the customer. Unless otherwise agreed in writing by Brussels By Foot, in the event of cancellation of an order by the client, Brussels By Foot may either demand full payment for the work and services cancelled if the cancellation occurs less than 15 days prior to the scheduled date of the event, or payment of compensation equal to 50% of the work and services cancelled if the cancellation occurs between 15 and 30 days prior to the scheduled date of the event. If the cancelation occcurs more than 30 days prior to the scheduled date of the event,
no compensation will be requested. Furthermore, if the order has given rise to the payment of a deposit, it will not be reimbursed, whatever the cause and moment of cancellation.
6 bis. In the case of a guided tour with tastings (chocolates, beers, waffles, etc.) or if a meal or aperitif is included in the package, the number of participants can be modified up to 7 days before the date of the event, to enable the tastings and/or meal to be properly organised. The invoice will then be adapted to the actual number of participants. If the number of participants is changed after this
deadline, the invoice may no longer be amended.
7. Termination: The order for goods or services may be terminated by either party with immediate effect if the other party fails to comply with its obligations under these general terms and conditions and does not remedy such failure within 15 days after being notified of such failure by registered mail by the other party.
8. Intellectual Property: The Customer shall be solely responsible for the content of the printed or electronic publications that it requests Brussels By Foot to produce. In particular, the Client is responsible for obtaining the necessary authorizations and for paying any rights to programs, texts, photos, illustrations, music and in general to any work used, and shall hold Brussels By Foot harmless against any claims by third parties and/or convictions for principal, interest and costs.
9. Responsibility: Brussels By Foot undertakes to carry out the order in accordance with the quotation, to the best of its ability. The Client agrees to cooperate with Brussels By Foot throughout the execution of the order, with a view to facilitating and improving the quality of the services as defined in the quote. Brussels By Foot’s liability is limited to compensation for direct, foreseeable, personal and certain damage resulting from its fraud or gross negligence. Brussels By Foot shall never be liable for any indirect damages of any kind suffered by the Client or third parties, such as additional expenses, loss of business, loss of contract, loss of data, software, machine time, financial or commercial loss, loss of profit or turnover, increased overhead, etc., or any other such damages caused by the execution of the order. The Customer is fully aware of the artistic qualities of the persons entrusted by the Customer is fully aware of the artistic qualities of the persons entrusted by Brussels By Foot with the execution of the order or any part thereof and waives the right to invoke the direct liability of Brussels By Foot in this regard. The Client is solely responsible for the protection and safeguarding of its own data.
10. Instructions: Brussels By Foot acts as an independent service provider to the Client and is solely responsible for its employees. The client shall not exercise any part of the employer’s authority. In accordance with Article 31 § 1 of the Act of 24 July 1987 on temporary work, temporary employment and the provision of workers to users, the Client may, however, instruct its employees to comply with its obligations regarding the welfare of the workers. The Client may also give them instructions that are strictly necessary for the proper execution of the order, provided that these instructions do not infringe on the employer’s authority of Brussels By Foot and that they are
set out in detail in the quotation. The Client indemnify Brussels By Foot against all sums, interest and costs, and any fines that Brussels By Foot may be ordered to pay as a result of the Client’s failure to comply with this clause.
11. Force Majeure: If, as a result of force majeure, Brussels By Foot is obliged to interrupt the execution of the order, the execution of the contract shall be suspended for the time it is unable to fulfill the order. Force majeure shall mean all events beyond the control of Brussels By Foot, unforeseeable and irresistible, of any nature whatsoever, such as, but not limited to, natural disasters, bad weather, fire, strikes, sabotage, acts or regulations of administrative or judicial authorities, which have the effect of rendering the execution of the contract impossible.
12. Invalidity: The invalidity of a clause of these general conditions does not affect the validity of the other clauses. The invalid clause shall be replaced, by mutual agreement or by the judge, by a clause that comes as close as possible to the economic intention of the invalidated clause.
13. Jurisdiction and applicable law: The contractual relations between the parties to which these general terms and conditions apply are governed exclusively by Belgian law. In the event of any dispute regarding the application or interpretation of these terms and conditions, and in the event of failure to resolve such dispute amicably, the Courts of Brussels shall have exclusive jurisdiction, unless Brussels By Foot, acting as plaintiff, prefers to bring the action before any other competent court.